Accessibility Statement

Last updated: 12/12/2025

Our Commitment to Accessibility

Synqer.ai is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We aim to comply with the following standards:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines
  • ADA: Americans with Disabilities Act
  • Section 508: US Federal accessibility standard
  • EN 301 549: European standard for ICT accessibility
  • Israeli Standard 5568: Israeli web accessibility standard

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard navigation
  • Screen reader support
  • Alternative text for images
  • Sufficient color contrast
  • Resizable text
  • Clear form labels
  • Hierarchical heading structure
  • Skip navigation links
  • High contrast mode
  • Assistive technology support

Browser and Assistive Technology Compatibility

Our website is tested and compatible with:

Browsers

  • Chrome (latest)
  • Firefox (latest)
  • Safari (latest)
  • Edge (latest)

Screen Readers

  • JAWS
  • NVDA
  • VoiceOver
  • TalkBack

Known Issues and Workarounds

Despite our best efforts, users may encounter some issues. We are actively working to resolve these. In the meantime, please contact us for assistance.

Assessment and Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance, please contact:

Accessibility Email: accessibility@synqer.ai

Phone: +972 55-123-4567

Expected Response Time: 2 business days

Continuous Improvement Plans

We are committed to continuously improving accessibility. Our plans include:

  • Quarterly accessibility audits
  • Staff training on accessibility
  • User testing with people with disabilities
  • Regular technology updates
  • Collaboration with accessibility experts

Formal Complaints Procedure

If you are not satisfied with our response to an accessibility issue, you may file a formal complaint with relevant authorities in your country. We encourage you to contact us first so we can resolve the issue directly.

This accessibility statement is current as of the date above and is reviewed quarterly.

Synqer.ai - Smart Municipal Solutions